Frequently Asked Questions

Every project is unique, but we prioritize transparency. We provide a detailed, flat, upfront quote with no hidden fees. We also specialize in helping you access all available Ontario rebates and incentives to maximize your savings and reduce the total cost of your investment.

We typically require a deposit to secure hardware and scheduling, with the balance due upon project completion and your full satisfaction. We outline all payment terms clearly in our proposal so there are no surprises.

While we don't offer in-house financing, we can provide all necessary documentation for you to secure financing through your preferred institution and can recommend partners who specialize in home improvement loans.

Yes, professionally installed smart home systems are a major selling feature. Studies show they can increase a home's value by 3-5% and make it more attractive to modern buyers, often leading to a faster sale.

The biggest advantages are reliability, integration, and time. We create a robust, unified system where all devices work together flawlessly—something very difficult to achieve with off-the-shelf DIY products. Plus, we handle all the complexity, saving you dozens of hours of frustration.

Absolutely not. Our quotes are comprehensive and transparent. We also recommend devices and systems that operate without mandatory long-term subscriptions, putting you in control of your costs.

Yes! We specialize in retrofit-friendly installations. Our team has the expertise to integrate modern smart technology into homes of any age, often with no major renovations required.

This varies by project scope, but a typical timeline is 2-4 weeks. This includes design, proposal approval, hardware procurement, installation, and onboarding. We provide a detailed project timeline in our proposal.

We offer two services: "System Diagnosis & Action Plan" for quick fixes and troubleshooting existing systems, and "BlueBuilt Blueprint" for custom smart home design with in-depth consultation, product specifications, and step-by-step installation guidance.

We primarily use Google Meet or Zoom for our live consulting sessions, but we are flexible and can accommodate your preferred platform.

This service provides a complete diagnosis of your existing smart home system and delivers an action plan with quick fixes to get you back on track. It's perfect if you're experiencing technical issues or need performance optimization.

The BlueBuilt Blueprint includes an in-depth lifestyle consultation and needs analysis, a custom smart home design tailored to your space, product specifications across different budget tiers, and a detailed step-by-step installation roadmap with timelines.

For our consulting services, we provide a detailed, personalized shopping list with direct links to trusted retailers like Amazon or Best Buy. You purchase the hardware yourself, giving you full control over cost and timing.

We understand that plans can change. If you decide to move forward with our full-service installation, we will happily credit the full amount of your consulting fee towards your project.

To book your consulting session, click here to schedule now and choose a time that works for you.

We are platform-agnostic, meaning we work with all major, reputable ecosystems including Google Home, Amazon Alexa, Apple HomeKit, and Samsung SmartThings. We select best-in-class devices from trusted brands like Ecobee, Lutron, Yale, Philips Hue, Aqara, and TP-Link to build a reliable system tailored to you.

We use industry-standard protocols including Zigbee, Z-Wave, and Thread for reliable, low-power device communication. These protocols create a mesh network that strengthens as you add more devices, and they continue to work locally even if your internet goes down.

Yes. This is the core of our value. We are experts in integration, ensuring that devices from different brands communicate flawlessly within a single, unified app or hub. Our goal is to eliminate the need for you to juggle multiple apps.

Absolutely. We design scalable systems. You can start with a core setup, like smart lighting and security, and easily expand to include climate control, entertainment, and more as your needs and budget evolve.

Absolutely. We begin with a system audit to assess your current setup. We can integrate many existing devices into a more cohesive, unified system, improving reliability and adding new capabilities without starting from scratch.

Not necessarily. Many modern smart devices are wireless. For new builds or major renovations, we recommend structured wiring for ultimate reliability, but for most existing homes, we can implement a powerful system with minimal to no new wiring.

Security is paramount. We implement best practices including creating encrypted networks, setting strong passwords, and enabling multi-factor authentication. We also guide you on managing your data and privacy settings, only recommending devices from brands with transparent privacy policies.

Yes. The devices we use are all certified and operate within established safety standards for radio frequency (RF) emissions, similar to your Wi-Fi router or smartphone. We prioritize using low-power protocols like Zigbee and Z-Wave wherever possible.

Our approach focuses on 5 key pillars: (1) Intelligent Climate & Energy—up to 23% savings with smart thermostats, (2) Wellness & Comfort—human-centric lighting and sleep scenarios, (3) Sustainable Luxury—eco-friendly automations and up to 20% overall savings, (4) Effortless Convenience—one-touch scenes and voice control, and (5) Uncompromising Security—24/7 monitoring and smart access.

Simplicity is a key design principle for us. We customize the interface to be as intuitive as you need, using simple one-touch scenes, voice commands, and a single, user-friendly app. We ensure everyone, from kids to grandparents, feels comfortable and in control.

We can set up multiple user profiles with different levels of access. For example, you can give your children control over lights and music in their rooms, while reserving administrative controls (like security settings) for the parents.

Yes, a key benefit is remote access. From anywhere in the world with an internet connection, you can check cameras, adjust the thermostat, lock doors, and receive important notifications right on your smartphone.

Popular scenes include "Good Morning" (gradually raises lights, adjusts temperature, plays news), "Movie Night" (dims lights, lowers shades, turns on TV/sound system), and "Goodbye" (turns off all lights, arms security, sets thermostat to away mode).

Modern voice assistants are incredibly reliable. We strategically place smart speakers and microphones to ensure they can hear you clearly, and we program commands to be natural and intuitive, making hands-free control a seamless part of your daily life.

Definitely. We can configure a wide range of custom alerts, such as notifications for a water leak detection, when the front door is opened, if the garage is left open for too long, or when security cameras detect motion.

Homeowners typically see up to 23% savings on climate control and up to 20% on overall energy management. This comes from smart thermostats learning your schedule, automated lighting that turns off when rooms are empty, and smart shades that help regulate temperature naturally.

While most smart functions depend on power, we can build in safeguards. Critical systems like security can have battery backups, and your lights and outlets will still function manually like traditional ones. Once power is restored, your system will automatically reboot and reconnect.

For remote access and cloud-based features, yes. However, we design our core systems to have local processing. This means essential automations (like lights turning on with a motion sensor) will continue to work even if your internet goes down, ensuring reliability.

We build future-proof systems. By using established communication protocols and scalable platforms, your home is ready for tomorrow’s innovations. We provide clear upgrade pathways so your system can evolve without needing a complete overhaul.

We stand by our work with comprehensive warranties on both hardware and installation. Our relationship doesn’t end at handover; we offer ongoing support packages for troubleshooting, system health checks, and future upgrade advice to ensure your home always performs at its best.

Yes, we offer optional support plans that include proactive system monitoring, priority support, and regular software updates. This ensures your system remains secure and performs optimally for years to come.

Our process includes a two-week fine-tuning period where we adjust automations based on your real-world use. After that, we remain your long-term partner for any questions, support needs, or future expansions you might consider.

It's very hands-on. After installation, we schedule a dedicated session to walk you and your family through every feature. We show you how to use the app, control devices, and customize scenes. We don't leave until everyone feels confident and excited to use their new smart home.

We help you differentiate your homes in a competitive market. Smart homes can increase property values by 3-5%, reduce your post-sale callback burden, and attract modern buyers who expect technology-ready homes. Our preconfigured systems minimize on-site labor and keep your projects on schedule.

Yes. Our hardware and software arrive on-site preconfigured and ready to install. This significantly reduces on-site configuration time, minimizes labor costs, and frees your electricians to focus on critical path tasks.

All our installations meet or exceed local and national building codes. We provide certified installations by qualified technicians, rigorous safety testing and commissioning, and comprehensive documentation for smooth inspections and confident homebuyer handovers.

We become the point of contact for tech support, protecting your team's time and reputation. This includes homeowner app onboarding, remote monitoring and troubleshooting, over-the-air updates, and warranty support—drastically lowering your post-sale support burden.

Absolutely. We provide sales and marketing materials and training to help your team effectively communicate the value of a smart home. This empowers them to sell a modern lifestyle that attracts next-generation buyers and leads to quicker sales.

Our 5-step process includes: (1) Consult & Plan—we design smart integration with your team, (2) Preconfigure & Deliver—hardware and software prepared before install, (3) Install & Commission—flexible installation by our team or yours, (4) Test & Certify—compliance, safety, and performance verified, (5) Support & Maintain—we handle homeowner onboarding and future updates.

Smart automation creates maximum profit through 15-25% lower utility bills, effortless management from your phone, and exceptional guest experiences that earn 5-star reviews. Features like smart locks, automated check-in, and remote monitoring save you time and protect your investment.

Smart locks provide secure, seamless access for every guest—no more key handoffs or lockbox codes. You can generate unique access codes for each booking that automatically expire at checkout, manage access remotely, and receive notifications when guests arrive.

Yes, 100% remote control is a core feature. You can check cameras, adjust thermostats, lock doors, and receive important notifications from anywhere. Noise sensors alert you to potential parties without recording audio, and water leak and smoke detectors prevent costly damage.

Welcome scenes activate lights and music upon arrival, creating a memorable first impression. Guests enjoy one-touch control for lighting, climate, and entertainment. Smart speakers provide convenience and information, and automated comfort adapts to time of day—all translating to better reviews and repeat bookings.

Automated thermostats and lighting typically cut utility costs by 15-25%. The system automatically adjusts settings when the property is vacant, preventing energy waste between bookings while ensuring the property is comfortable when guests arrive.