Privacy Policy

Bluebuilt ("us", "we", or "our") operates the bluebuilt.ca website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service and the choices you have associated with that data. This Privacy Policy is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

1. Accountability

We are responsible for all personal information under our control. We have designated a Privacy Officer who is accountable for our compliance with this Privacy Policy. For any questions or concerns, please contact us at info@bluebuilt.ca

2. What Information We Collect (Identifying Purposes)

We collect information from you when you voluntarily provide it to us through forms on our website. The purposes for collecting this information are identified at or before the time of collection. This may include:

• Personal Information: This is information that can be used to identify you, such as your name, email address, telephone number, and address. We collect this information when you fill out a form to request a quote, book a consultation, request support, or subscribe to our newsletter.
• Non-Personal Information: We may also collect non-personal information, such as your browser type or IP address, to improve the functionality of our website.

We use cookies to improve site functionality and for analytics purposes. These cookies and similar technologies collect information about your browsing activity but do not personally identify you. Users can disable cookies through their browser settings.

3. How We Use Your Information (Limiting Use)

We use the information we collect for the following purposes:

• To respond to your inquiries and fulfill your requests for quotes, consultations, or support.
• To send you newsletters and marketing materials, but only if you have explicitly opted in to receive them.
• To improve our website and services.
• To communicate with you about your project or our services.

4. Consent

By submitting forms on our website or opting in to our newsletter, you provide explicit consent for us to collect and use your information as described in this policy. Your consent is required for the collection, use, or disclosure of your personal information, except where otherwise permitted by law. You may withdraw your consent at any time by contacting us.

5. Data Storage, Security, and Retention (Safeguards)

We are committed to protecting the security of your personal information. When you submit information through our website forms, by email, or via phone call, we collect it directly and store it securely.

For forms that temporarily store information in your browser’s local storage, please note that this data remains on your device until you submit it. We only receive your information once you submit the form, send us an email, or contact us by phone.

For more details on how submitted information is handled legally, please see our Terms & Conditions.

We implement reasonable administrative, technical, and physical safeguards to protect your information, including encryption, access controls, and secure storage, to prevent unauthorized access, disclosure, or misuse.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Typically, this means we retain your information for up to 2 years after your last interaction with us, after which we securely destroy or anonymize it.

While we implement reasonable security measures, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business (such as cloud hosting providers or IT service providers), so long as those parties agree to keep this information confidential.

7. Your Rights Under PIPEDA (Individual Access)

Under Canadian law, you have the right to:

• Access the personal information we hold about you.
• Request the correction of any inaccurate personal information.
• Withdraw your consent to our use of your personal information at any time.

To exercise any of these rights, please contact us at info@bluebuilt.ca. We will respond to your request within 30 days.

8. Children's Privacy

Our Service is not directed to anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us (Challenging Compliance)

If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact us:

• By email: info@bluebuilt.ca
• Through the contact form on our website.